Problem Solving Techniques
Problem Solving Techniques To decide which problem to be addressed first (or next) Define the problem in terms of What it is, Where it occurs, When it Happens, and its extent Find out all possible causes of the problems To agree on basic cause (s)bof the problem To develop effective and implementable solution and action plan Implement the solution and establish needed monitoring procedure and chart The Seven QC Tools It is a set of Graphical technique for problem solving related to quality The seven tools are: Cause-and-effect diagram (also known as the "fishbone" or Ishikawa diagram) Check sheet. Control chart. Histogram. Pareto chart. Scatter diagram. Stratification (alternately, flow chart, run chart, Pie Chart, Bar chart), Brainstorming Selection of QC Tools for Problem Solving Techniques 1 To decide which problem to be addressed first (or next) Check Sheet Pare